| Q1. |
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Why is Lanocrème a popular must buy item for tourists who visit New Zealand? |
| Q2. |
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What is Lanolin? |
| Q3. |
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What is Collagen? |
| Q4. |
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What is the ingredient - Placenta? |
| Q5. |
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Does Lanocrème involve any animal testing? |
| Q6. |
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Is Lanocrème suitable for all year round use? |
| Q7. |
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How safe is Lanocrème? |
| Q8. |
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How do I know if you have received my order? |
| Q9. |
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How long does it take for you to ship my order? |
| Q10. |
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How much do you charge for shipping? |
| Q11. |
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Do you provide shipping to customers in New Zealand |
| Q12. |
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How will my personal and confidential information be used? |
| Q13. |
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Is my order insured? |
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| Q1. |
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Why is Lanocrème a popular must buy item for tourists who visit New Zealand? |
| A1. |
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"Lanocrème
is New Zealand's Gift to Skin Care"
and superior to other lanolin skin care
products.
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| Q2. |
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What is Lanolin? |
| A2. |
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Lanolin is oil derived from raw wool grease. Raw wool grease is recovered during the process of scouring (washing) the wool. Wool grease is then highly refined into many grades of lanolin.
The lanolin used in Lanocrème is of the highest standard and contains less than 3 parts per million of all impurities.
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| Q3. |
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What is Collagen? |
| A3. |
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Collagen is
the main constituent of human connective
tissue, accounting for one third of the
protein in our body. The soluble marine
collagen in Lanocrème's
unique formulation:-
provides essential moisture and structure to help your skin restore its elasticity;
treats dry skin and reduces the visible signs of ageing; improves the surface cell structure, firmness and smoothness of your skin with added vitamin E and other natural proteins.
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| Q4. |
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What is the ingredient - Placenta? |
| A4. |
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Placenta is
also known as 'living cell therapy'.
The natural placenta extract incorporated
in Lanocrème has 56 identified bio-stimulants
which:
A) provide a rich source
of skin nutrients to revitalize, moisturize
and reduce wrinkles,
and prevent moisture loss
B)
penetrate
deep into the skin and are readily absorbed
by the skin
C) benefit even the most
sensitive
skin
D)
promote natural cell renewal
and help the skin recover resilience and
tone
E)
help
protect the skin from sunshine and
repair sun damaged and wrinkled skin
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| Q5. |
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Does Lanocrème involve any animal testing? |
| A5. |
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Animals are not used for testing any Lanocrème products.
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| Q6. |
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Is
Lanocrème suitable for use all
year round? |
| A6. |
|
The delicate
balance of formulations ensure Lanocrème
is suitable for all weather and all
year round use.
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| Q7. |
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How safe is Lanocrème? |
| A7. |
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All raw materials used in Lanocrème are of the highest standard and meet the rigid specifications set down by CTFA (The Cosmetic, Toiletry and Fragrance Assoc. Inc. CTFA). The manufacturing technology and procedures meet world-class quality standards for cosmetic production.
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| Q8. |
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How do I know if you have received my order? |
| A8. |
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Online credit
card orders and purchases submitted
to Lanocreme New Zealand Ltd. generate the following:-
an order application automatically
sent
to Lanocreme New Zealand Ltd. a confirmation
of order emailed to the customer's
email address as completed on the original
order
form. All orders are dispatched the
same working day as they were received.
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| Q9. |
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How long does it take for you to ship my order? |
| A9. |
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All stock items are shipped on the same working day of receiving your completed order. All orders are sent "International Air", usually delivered within 10-14 days.
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| Q10. |
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How much do you charge for shipping? |
| A10. |
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Each order attracts a one-off charge of US$10 for post and packaging: - the more you order, the cheaper the per unit freight cost.
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| Q11. |
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Do you provide shipping to customers in New Zealand |
| A11. |
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Contact our sales department on sales@lanocreme.co.nz for local sales.
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| Q12. |
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How will my personal and confidential information be used? |
| A12. |
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We are committed to protecting your rights of privacy. The information you provide to us will only be used to the extent necessary in processing your order and providing good customer service. Lanocreme New Zealand Ltd. will not release, sell, rent or provide your personal and confidential information to any outside source.
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| Q13. |
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Is my order insured? |
| A13. |
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All orders are insured before leaving New Zealand. If your order does not arrive within 4 weeks from date of order, please contact us on sales@lanocreme.co.nz and we will institute search and claims procedures. We will then replace your order.
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